If your baggage does not arrive on the same flight as you, please inform our airport representatives immediately.
You will receive a Property Irregularity Report (PIR) containing a unique file reference.
Be sure to keep this reference until your case is resolved.
Once your baggage is found, we will contact you to arrange delivery.
Airport representative in Gothenburg: Menzies Aviation
Phone: +46 8 505 078 42
Email: [email protected]
Airport representative in Cambridge: Cambridge Jet Centre
Phone: +44 1223 373214
Email: [email protected]